- 100% Satisfaction Guaranteed
- 24/7 RESPONSE
- We work with all Insurances
- (980) 328-6249
About Us
PrimeFixTeam was founded to fill a critical gap in Charlotte’s restoration industry: combining rapid emergency response with unmatched technical expertise. As a locally owned company, we treat every client like a neighbor – because you are.
Our certified technicians train yearly on the latest IICRC standards, and we invest in cutting-edge equipment to ensure your property is restored safely and efficiently.

Why choose us
Insurance Assistance
We work directly with your insurance company to simplify
claims.
Certified Experts
IICRC-certified technicians with 10+ years of experience.
24/7 Emergency Response
We are at your door within 60 minutes, day or night.
Services
PrimeFixTeam is focused on getting our client’s property clean and dry by delivering excellence and rapid response, while ensuring health and safety for the client and our team members. In the event of a water emergency, PrimeFixTeam responds in as little as 30-45 minutes and can arrive on-site within a couple of hours.
Our headquarters is located in Waxhaw, North Carolina, but we can help home and commercial property owners in any city or town in North Carolina.
Contact us by using our Contact Form on our website or give us a call at (980) 328-6249 to report damage and start the mitigation and restoration process today. We specialize in damage restoration and also offer mold testing and remediation services.
Water Damage Restoration
Emergency water extraction, drying, dehumidification, and
damage repair.
Get in Touch Mold Prevention & Remediation
Inspection, containment, removal, and prevention of
mold growth.
Get in Touch WE’D LOVE TO HEAR FROM YOU
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PrimeFixTeam was founded to fill a critical gap in Charlotte’s restoration industry: combining rapid emergency response with unmatched technical expertise. As a locally owned company, we treat every client like a neighbor – because you are.
Our certified technicians train yearly on the latest IICRC standards, and we invest in cutting-edge equipment to ensure your property is restored safely and efficiently.
Our Process
01.
24/7 Emergency Response
24/7 dispatch
02.
Assessment & Plan
Free inspection and damage report.
03.
Restoration
Advanced equipment and certified technicians.
04.
Return Home
Fully restored, safe, and sanitized.
Testimonials
PrimeFixTeam saved my home after a major flood. They were fast, professional, and
handled everything with my insurance company.

Sarah J
Charlotte
Their mold remediation team was thorough and explained every step. Highly
recommend!

David R
Matthews